Software for Australian rideshare and taxi clubs

Rideshare club software that runs your whole club

Club Cover is a CRM for rideshare clubs and taxi clubs in Australia. It is rideshare club software built for the whole club: your members, covers, direct debit payments, claims, member portal and club website sit in one login. Everything your members see carries your club’s name, logo and colours. It is live today, with real clubs running on it every day.

Cover activatedCertificate of Cover emailed
Claim lodgedPhotos in, repairer pack sent
  • Members and covers
  • Pay Advantage direct debit
  • Claims and repairer packs
  • E-signatures
  • Certificates of Cover
  • Renewals in one click
  • Member portal on your domain
  • A free club website
  • Reports and audit log
The problem today

Paper forms and spreadsheets don't grow with your club

Most rideshare and taxi clubs start the same way. A form on paper, a spreadsheet of members, and a phone that never stops. It works for the first 50 covers. Then it starts to slip.

With Club Cover

Club Cover replaces the paper forms, the spreadsheets and the old custom software with one system built for how a club actually runs.

  • A driver rings after an accident and you start a new claim on paper, again.
  • You check the bank to see who paid, then update the spreadsheet by hand.
  • A direct debit fails and nobody notices for three weeks.
  • Renewals come due and you find out when the member calls.
  • The repairer is waiting on paperwork you haven't sent yet.
How it works

How it works, from first visit to renewal

Your team runs every step from one admin. Your member follows each step in your club's own portal.

01

Club website

A driver finds your website and gets an estimate, on your club’s own domain.

02

Joins online

They fill in the join form and upload their licence. Their email is checked. The details land in your admin.

03

Cover issued

Your team checks the details and activates the cover. The PDF Certificate of Cover is emailed to the member.

04

Direct debit

Pay Advantage collects the payments. Every payment syncs back to the member’s record.

05

Claim lodged

The member lodges a claim with photos. You send e-signature links, a referral pack to the repairer and SMS updates.

06

Renewal

Covers that are due show up in one list. You renew them in one click.

Integrations

Works with the tools your club already uses

Pay Advantage collects your direct debits and syncs every payment back. Emails go out from your club's own address. SMS updates go through Cellcast. Certificates, invoices and claim packs are made as PDFs. Your website and portal run on your own domain.

What you get

A CRM for rideshare clubs, with everything in one login

Members and covers

Member records with auto member numbers and licence photos. Create, verify, activate and cancel covers. Approve or decline listed drivers. See member and cover features.

Direct debit payments

Pay Advantage direct debit with two-way sync. A payment ledger, invoices and a recovery list for failed or overdue covers. Direct debit.

Claims

Claims with photos and incident details, progress tracking, branded claim PDFs, repairer referral packs and e-signatures. Member claims.

Member portal

Members log in on your domain to see their cover, download certificates, lodge claims, sign documents and see payments. Member portal.

Club website

A free website for your club, built with blocks. Estimates, join and claim forms feed straight into your admin. Club websites.

Reports

Collections trend, claims versus collections, profit and loss, claims ageing, renewals forecast and collection rates.

Built and in use

What is inside Club Cover

16
Feature areas, all built
6
Staff roles
6
Email events with a sent log
1
Login for the whole club
Your brand

Members see your club, never us

Your members never see the Club Cover name. They see your logo and your colours on the website, the portal, the certificates and the claim PDFs.

  • Your website and member portal run on your own domain, with free https.
  • Emails go out from your club’s own email address.
  • Certificates and claim packs carry your club’s details.
Your brand
Who it's for

Built for small Australian rideshare and taxi clubs

Club Cover is made for rideshare and taxi clubs and discretionary mutuals with 50 to 500 active covers and a team of 1 to 10. Most serve rideshare, taxi, hire car or commercial vehicle drivers.

See who uses Club Cover. It is built and supported by Web Development Experts in Melbourne, so when you call, you talk to the people who wrote it.

  • Rideshare and taxi clubs
  • Hire car and fleet clubs
  • Small discretionary mutuals
Questions

Questions clubs ask us

Questions
Ask us in a demo
Is Club Cover dispatch or booking software for rideshare drivers?

No. Club Cover does not book rides or send jobs to drivers. It runs the club side of vehicle cover: members, covers, direct debit payments, claims, renewals, the member portal and the club website.

Is Club Cover a CRM for rideshare clubs?

Yes. It keeps every member, vehicle, cover, payment, claim and message in one record, like a CRM does. It also does what a general CRM cannot: direct debit through Pay Advantage, claims with repairer packs, a member portal and your club website.

Is Club Cover live, or still being built?

It is live. Real clubs run their members, covers, payments and claims on it every day.

Will my members see the Club Cover name?

No. Members see your club’s logo and colours. Your website and portal run on your own domain, and emails go from your own address.

Can I bring my existing members across?

Yes. We move your club across for you. If you use Pay Advantage, your members and their covers can be imported. Anything else can be created in bulk. We go through it in the demo.

Which direct debit provider does it use?

Pay Advantage, an Australian direct debit provider. You connect your account, and debits and payments sync both ways.

How much does it cost?

Pricing is agreed with each club, either a flat monthly fee or a rate per active cover. Book a demo and we will talk it through for your club.

Book a demo

See Club Cover running a club

Book a demo and we will show you members, covers, direct debit and claims on a sample club, under a sample club's brand.

  • We show you Club Cover on a sample club with sample members.
  • You see a driver join on the club website, a cover issued, a direct debit set up and a claim lodged.
  • You see the member portal as your members would see it, with your club's brand.
Contact

Book your demo

We will call you to pick a time.