Member portal

A membership portal with your club's name on it

Club Cover gives your club a membership portal on your own domain, such as app.yourclub.com.au. Members log in to see their covers, download their Certificate of Cover, lodge and track claims, sign documents and check their payments. They see your logo and colours. They never see ours.

Every small question becomes a phone call

Without a portal, members ring the office for everything. Can you send my certificate again? Has my payment gone through? Can I add my brother as a driver? Where is my claim up to? Each call is small. Together they fill the day.

A portal moves those questions to the member’s phone. The member gets the answer straight away, and your team gets the time back for claims and renewals.

View covers and download certificates

Members see each cover and download their Certificate of Cover as a PDF, any time.

Apply for a new cover

Members apply for a new cover and get an instant price from your own pricing model.

Update vehicle and drivers

Members update their vehicle details and listed drivers. Your team approves or declines each listed driver in the admin.

Lodge and track claims

Members lodge a claim with photos and follow its progress, without calling the office.

Sign documents and accept terms

Members sign documents and accept your club’s current terms. You keep a signed PDF and a record of who accepted.

See payments

Members see their payment history, so “has my payment gone through” answers itself.

Your brand

Your domain, your logo, your emails

The portal runs on your club’s own domain with a free https certificate. Your logo and colours are on every screen. Emails go out from your club’s own address. To your members, it is your club’s portal.

You decide who gets in. Invite a member to the portal from their record, and turn their access on or off from the same screen.

Your brand

One login, even for drivers in more than one club

Some drivers belong to more than one club. In Club Cover one person can belong to more than one club with the same email address. Each club still sees only its own members, and each portal still shows only that club’s brand.

The portal connects to the rest of your club. Claims lodged here go into your claims list. Payments shown here come from your direct debit records. New members can join from your club website.

Live today

Members already use it

Club Cover is live today, and members of real rideshare and taxi clubs log in to their club’s portal on the club’s own domain. It is built and supported in Melbourne.

Questions

Membership portal questions

Questions
Ask us in a demo
Will members see the Club Cover name?

No. Members see your club’s logo and colours on your own domain, and emails come from your club’s address.

Can the portal run on our own web address?

Yes. The portal runs on your club’s own domain, for example app.yourclub.com.au, with a free https certificate.

Can members pay by card in the portal?

Not at the moment. Members see their payments in the portal. Payments are collected by direct debit through Pay Advantage.

Is there a mobile app for members?

A mobile app for members is in development. Today the portal works in the browser on any phone, tablet or computer.

What if a driver is a member of two clubs?

One person can belong to more than one club with the same email address. Each club sees only its own members.

Book a demo

See Club Cover running a club

Book a demo and we will show you members, covers, direct debit and claims on a sample club, under a sample club's brand.

  • We show you Club Cover on a sample club with sample members.
  • You see a driver join on the club website, a cover issued, a direct debit set up and a claim lodged.
  • You see the member portal as your members would see it, with your club's brand.
Contact

Book your demo

We will call you to pick a time.